One of the most popular topics in the industry is how to get clients in real estate. However, an often neglected follow-up topic is how to handle clie...
One of the most popular topics in the industry is how to get clients in real estate. However, an often neglected follow-up topic is how to handle clients after you’ve secured them. This is why realtors need to explore real estate client management.As with balancing any other type of personal relationship, real estate agents know that managing client expectations is critical to long-term success.Sellers may expect you to turn their property overnight at an unreasonably high sales price; buyers may think you can find them a home on Day One that has every single quality they want at a rock bottom price.Unrealistic? Maybe. But if getting positive referrals are an important element of your business model, you’ll have to learn how to manage client expectations on the front end of the relationship.Today, we’ll cover how real estate client management services can ensure buyers and sellers walk away with realistic expectations.
Start with each new client by following these tips and hit refresh periodically: To ensure you are meeting client expectations, check in regularly so they have the opportunity to bring issues to your attention. Regular consideration is the surest path to creating solid business relationships.Of course, to manage a client’s expectations, you first need to FIND your clients. The process of finding clients begins with a solid lead generation strategy. We’ve written extensively about various strategies in this blog. But we thought you might also find value in this excellent post by Tom Ferry: The Top 12 Lead Generation Sources For Real Estate Success.
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