Customer service is the latest in a series of posting in which we review some basics of the trade. We are more than halfway through the year and in th...
Customer service is the latest in a series of posting in which we review some basics of the trade. We are more than halfway through the year and in the traditionally high point of the sales cycles, and there’s no better time to reassess the essentials that can make or break an agent.As you know, customer service is important to the success of any business, but real estate is almost solely about it: A client need not spend time or energy with a slacking agent when so many excellent ones are competing.Pay attention to these customer service suggestions to make sure you always win your clients over.
Finally, you must always keep your word. This is likely one of the first bits of guidance you got in business, and for good reason. Once you’ve broken trust, it’s difficult to regain it, so keep your word, follow our tips, and you are on your way to a winning customer service plan.
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