Woman on headset phone smiling taking notes

Real Estate Client Management

As with balancing any other type of personal relationship, real estate agents know that managing client expectations is critical to long-term success. Of course, if you’re using Espresso Agent (or plan to use Espresso in the near future), you will be well on your way to addressing the fundamental question that all agents face: how…

Read More
Businesswoman smiling with arms crossed

Six Steps to Becoming a Great Leader

“Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.” —Jack Welch Because of the unique, highly-competitive, entrepreneurial nature of real estate, there is a natural demand for strong, motivational leaders. Whether you’re growing your own, multi-billion dollar business or working for an…

Read More
Portrait of successful businesswoman standing with arms crossed at the office

6 Characteristics of a Top Performer

Highly successful business professionals, especially top-performing real estate professionals, tend to share a number of distinct personality or character, traits. These qualities are innate for some, but others need to analyze and cultivate these qualities on their journey toward success. We’ve identified six personality traits that define high-performing, driven professionals: Living the Dream: In general,…

Read More
real estate agent holding a key

Get Your Mind Focused For the 2nd Half of 2020

Hopefully you saw our RECENT POST on taking the time to do a thorough mid-year review. We covered the basics, such as reviewing your annual goals and assessing where you stand relative to reaching those goals. And, of course, if you are not on track to reach those goals, what adjustments do you need to…

Read More
Road to success image

Leadership Rules

Today, we’re going to discuss leadership.  If you manage a team, regardless of its size, you know the challenge of being an effective leader. Many people assume that leaders are born with those natural skills. Think again. You have to learn how to be an effective leader. And the lessons aren’t always easy ones. And,…

Read More
Open book and cup of espresso

Learn How to Pace Yourself

Surely you’ve heard of the old axiom: “It’s a marathon, not a sprint.” Training for a marathon requires a strategy. You can burn out if you train too hard too soon. By the same token, if you wait until the last minute to start training, you won’t have the endurance needed to complete the 26…

Read More
Young woman in front of glass window with post its

Self-Discipline Leads to Excellent Results

“With self-discipline, most anything is possible,” said Theodore Roosevelt, one of America’s great and arguably most motivational presidents. He had a good point. In fact, there’s a reason a simple Google search of quotes about self-discipline turn up hundreds. By now, we surely know that while talent is a bonus, it’s for nothing if we…

Read More
people planning floor plan together

Adding Production To Your Business

There’s nothing like the feeling of signing a listing – it never gets old. Even better than that, however, is being able to score multiple listings in a single week. There’s no better way to see a dramatic increase in business, but for many agents, making the jump to more than one listing a week…

Read More
real estate agent showing house

Be the Best Professional You can Be

Look up the definition of professional and you’ll find the following: “A person engaged or qualified in a profession,” and “relating to or connecting with a profession.” With all due respect to Meriam-Webster’s Dictionary, those phrases don’t tell us much. As a young adult starting in business, the word ‘professional’ may have conjured thoughts of…

Read More
Desk with notepads and pens

Year End Planning: How To Finish Strong

A couple of months ago, we addressed the need for solid year end planning. With November here and the holidays around the corner, we take another look at how you plan to finish the year strongly. Real estate is a cyclical business and traditionally, this time of year is a high point for retail sales…

Read More
Illustrated man with headache

How Failure Makes Us Stronger

Boy, if there’s one thing we don’t like to think about, much less speak of aloud, it’s failure. Nothing strikes fear into the hearts of ambitious and outgoing agents like the ‘F’ word. As much as it pains us to think of it, failure is an inevitable part of life. Even the world’s greatest successes…

Read More
Smiling Real Estate Agent with New Homeowners

Self Assessment-Strengths and Weaknesses

Each of us have our strong suits, those qualities that enable us to own a room and close a sale.But, just as every action has an equal and opposite reaction, we each also have qualities on which we could work to strengthen and improve. Self-assessment, the ability to objectively look at our strengths and weaknesses,…

Read More
Mug being hit by sunlight

Getting Real With Your Clients

Honesty, sharing the brutal truth with clients, isn’t always easy. As real estate professionals, we typically think of ourselves as going above and beyond the minimum requirements to ensure our clients are satisfied, because without happy clients, we have no business. Then this tricky thing called honesty gets in the way. However, suppose that, in…

Read More