Posts by Espresso Agent

Likability and Client Good Will

The late comedian Mort Sahl had an expression he employed most frequently to poke fun at President Richard Nixon: “Would you be a used car from this man?” The implication was that Nixon wasn’t likable or trustworthy enough to buy a car from, despite his two elections to the Presidency. Take the politics out, look…

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Self Assessment-Strengths and Weaknesses

Each of us have our strong suits, those qualities that enable us to own a room and close a sale.But, just as every action has an equal and opposite reaction, we each also have qualities on which we could work to strengthen and improve. Self-assessment, the ability to objectively look at our strengths and weaknesses,…

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The Qualities of a Successful Real Estate Agent

Every community and every local real estate group has those agents we all look up to. They annually produce the most real estate sales, stride with confidence into meetings with other agents and always look polished and put together. Most likely, what’s special about them are qualities and habits any agent can build with practice.…

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The Ups and Downs of a Fluctuating Real Estate Market

One of the earliest truisms in life we all learn is that what goes up must inevitably come down, and that includes real estate market fluctuations. Every boom is followed by bust, every bull market by a bearish one. It’s much easier to be successful when the market is riding high, so we suggest all…

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Getting Real With Your Clients

Honesty, sharing the brutal truth with clients, isn’t always easy. As real estate professionals, we typically think of ourselves as going above and beyond the minimum requirements to ensure our clients are satisfied, because without happy clients, we have no business. Then this tricky thing called honesty gets in the way. However, suppose that, in…

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Time Is On Your Side-If You Use It Effectively

Real estate professionals and jazz musicians appear to have little in common, but the great jazz trumpet player Miles Davis found synergy with his quote on time management: “Time isn’t the main thing. It’s the only thing.” Davis was far from the only famous person with sage advice about the efficient use of time, and…

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Negotiating: The Path to Real Estate Success

negotiating

For many agents – particularly those early in their careers – the thought of negotiating across the table with a customer or another agent causes hands to sweat and sleepless nights. One of the reasons is that we are afraid of failure, of not living up to the expectations we’ve set for ourselves. In this…

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Lead Generation-Build Momentum as Summer Wanes

lead generation

As August winds down and our school year routines take shape, it might be nice to think about taking a break, putting our feet up and enjoying the last days of warm weather. But it may also be the perfect time to hit the refresh button on our lead generation strategies. To be a top…

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A Few Customer Service Basics

Customer service is the latest in a series of posting in which we review some basics of the trade. We are more than halfway through the year and in the traditionally high point of the sales cycles, and there’s no better time to reassess the essentials that can make or break an agent. As you…

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Delegation: The Key to Running a Successful Business

delegation

While many of us may long for an assistant to which we can offload tasks, the reality is that effective delegation is a learned skill. For perfectionists, handing off even small chores can be hard, as they don’t believe anyone can do them better. On the other hand, delegation doesn’t mean dumping off only the…

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